Broadcast to one specific customer
Find out how to create a message banner above one specific customer's order guide.
On this page:
Overview
Cut+Dry lets you add a banner with a special message at the top of a single customer's ordering page, from the customer's Boost screen.
Example
Customer view on the Cut+Dry mobile app:
- Pink broadcast: This is a broadcast set up for multiple customers; for more information, refer to Broadcast to multiple customers.
- Purple broadcast: This is a broadcast only to one specific customer.
Tip: A customer can only have one of each type of broadcast active at one time.
Follow these steps to set up a customer-specific broadcast.
Find a customer's Boost tab
- Select Customers from the navigation menu.
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- Select the customer you want to broadcast to.Tip: If you have many customers, consider using the Search field to find it.
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- Select the Boost tab.
- Continue to either:
Add or edit an ongoing single-customer broadcast
- On the Boost tab, select Edit Message.
Tip: If there is currently a live customer-specific broadcast, there will already be text in this box.
- Enter or change the message you want broadcast into the Customer-specific Broadcast text box, then Save Message.
Result
When this customer logs in to your ordering page, they will see this message banner across the top of their screen.
Delete a single-customer broadcast
- On the Boost tab, select Clear Message.
Result
A popup will indicate the message was cleared; your customer will no longer see this message banner over their order guide.
Please note that the text box on this screen only shows customer-specific broadcasts, not broadcasts sent to this customer as part of a group broadcast. For information on managing group broadcasts, refer to Broadcast to multiple customers.
