Order Status

How to check the status of an order.

Chinthana from CUT+DRY avatar
Written by Chinthana from CUT+DRY
Updated over a week ago

Order statuses:

  1. Submitted: You have successfully placed your order, but no action has been taken by the supplier yet. If you thought you submitted an order, but cannot locate it on the Orders page, check the Drafts section on the left sidebar menu.

  2. Viewed by Vendor: The status will change once the supplier opens the email or text message to view your order. The supplier should confirm the order to inform you that the items are in stock and the order is being fulfilled.

  3. Confirmed: The supplier has viewed your order and then clicked the "confirm" button to notify you that your order is being fulfilled.

  4. Checked In: Once you have received your order you have the ability to Check-In your order and the status will update accordingly (click here to read more about Check-In).

How to check the status of an order placed:

To check the Status of an order,

navigate to the “Hamburger” menu in the upper left corner.

Select Order History.

Find the order in the list to see its Status.

Order Status is updated live and possible statuses are:

Submitted: You have successfully placed your order, but no action has been taken by the supplier yet. If you thought you submitted an order, but cannot locate it on the Orders page, check the Drafts section on the left sidebar menu.

Viewed by Vendor: The status will change once the supplier opens the email or text message to view your order. The supplier should confirm the order to inform you that the items are in stock and the order is being fulfilled.

Confirmed: The supplier has viewed your order and then clicked the "confirm" button to notify you that your order is being fulfilled

Checked In: Once you have received your order you have the ability to Check In your order (see 2) Receive Your Order) and the status will update accordingly.

Selecting the order will bring up the In the Order Details page with more detailed information on the order.

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