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Add substitute(s) for an item
Find out how to manually set up the substitutions offered to a customer when your stock is low.
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Overview
To prevent a lost sale, Cut+Dry can compare your inventory quantities and offer a customer a substitute choice. If product substitutions are already set up within your ERP, those will automatically flow over into Cut+Dry—but you can also manually add subs, in cases of seasonal or unpredictable stock.
Follow these steps to manually add an item substitute.
Add substitute(s) for an item
- Select Catalog from the navigation menu, then use the search box to find and select your product.
- On the product item page, select the Substitutes tab.
- Select the +Add Substitution link.
- Select a substitute item from the dropdown list, then Add.
- Select the Show Subs radio button, then Save Changes.
Result
With “Show Subs” enabled, customers that select your product will be offered a substitution option before they finish checkout.
