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Bulk add or remove users for order status emails
Find out how to change who at your company is CC'd on order status emails.
On this page:
Overview
By default, order-related emails are only sent to the person who initiated the order. But, you can add users to be automatically included!
Tip: Only a user with the Admin role for the restaurant can access this function.
There are three types of order-related status emails that people can be CC'd on:
- New order placed: Sent every time one of your team members submits an order
- Order viewed by the vendor: Sent every time a vendor opens your restaurant's order
- Order confirmed by the vendor: Sent every time a vendor confirms your restaurant's order
Tip: Please be aware that the CC Emails field overrides any personal notification settings—a user cannot turn these off within their own profile.
Follow these steps to update the order-related email CC list.
Note: Screenshots shown were taken from an Android phone. However, all information in this article is applicable regardless of how you access the app: via mobile phone, tablet, or the desktop web portal.
Bulk add or remove users for order status emails
- If using the mobile app, open the side menu by selecting the three lines.
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- From the side navigation menu, select Settings.
- In the Settings submenu, select Restaurant.
- On the Restaurant Settings page, scroll down to the Notifications section.
- Add or remove email addresses for notification, separated with a comma, into the CC Emails field.
Tip: Please remember that users who have been signed up for these notification emails CANNOT individually remove themselves from this list via their own profile settings. An admin-level user must remove them at this screen.
- Select or clear checkboxes for the three email types, as desired.
- Scroll down and select the Save button.
