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Reset your password
Find out how to reset your password for the app if you are locked out.
On this page:
Overview
The password reset function is right on the login page of the app. Follow these steps to reset!
Tip: If you instead are looking to change your password, refer to Change your personal profile settings.
Note: Screenshots shown were taken from the mobile app. However, all information in this article is applicable regardless of how you access the app: via mobile phone, tablet, or the desktop web portal.
Reset your password
- On the top page of the app, click on Forgot Password.
- In the text field, enter your phone number or email address.
- Select Request Password.
Result
We'll send you a link via email or SMS. Follow that link to enter a new password.