Overview

To help facilitate payment reconciliation activities, any team members you have assigned the Accounts Receivable role will receive several daily emails from Cut+Dry and will have access to in-app reports.

Explore these features below.

Pay reconciliation features FAQ

What reports will my AR receive receive from Cut+Dry Pay?

Cut+Dry sends out two types of critical emails each day, and a third type only if the situation arises.

1. Payments Initiated report
   • Content: All manual payments and autopayments attempted that day
   • Purpose: To provide a comprehensive overview of all payment attempts, facilitating the tracking of initiated transactions
2. Payout report
   • Content: All payments that were successfully deposited that day, including:
     • Credit card (CC) transactions
     • Automated clearing house (ACH) transactions
   • Content components: Total deposit, total deposited by customer, breakdown of all invoices and credits used by customer, refunds, fees
   • Purpose: To confirm the successful transfer of funds, providing detailed records for reconciliation
3. Payment Failures report

   Tip: Both the Accounts Receivable and Admin users on your account will receive notices of these failures.

    
   • Content: Any payment failures that occurred that day
   • Purpose: To alert relevant parties of any issues in payment processing, allowing for timely resolution

How can I access reconciliation reports in the app?

While emails are sent to Accounts Receivable team members, reports are accessible by both AR and Admin users on the app.

1. Log in to Cut+Dry and select Reports from the navigation menu.
2. Select the desired report and choose your date range.
3. View or download your report.