Payout processing FAQ
Find out how the app helps you stay on top of your daily payments and payouts received.
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Overview
To simplify payment tracking and streamline day-to-day Accounts Receivable activities, Cut+Dry automatically displays all invoices and credits that are created or marked as paid in your ERP.
Find the answers to common questions below.
Payout processing FAQ
What payment reports are available?
The following notifications are sent when triggered, independently of one another. By leveraging these reports, you can maintain visibility into your AR processes, ensuring accurate reconciliation and efficient payment tracking.
Payments Initiated Report
- Frequency: Daily. (You will not receive it if no payments of any type were received that day.)
- Purpose: Informational. This report should not be used as final confirmation of successful payments.
- Contents: This report includes details on all payments—whether a single payment, batch payment, or autopayment—that attempted to process that day. These are Payments in progress, therefore not yet deposited.
Failed Payments Report
- Frequency: Business Days. (You will not receive it if no transactions failed that day.)
- Purpose: Informational. Customers will also be notified of any failed payment.
- Contents: This report includes details on any payment that did not go through successfully that day.
What payout notifications will I receive?
On business days only, you’ll receive two different payout emails regarding the deposits made into your bank account. Each email includes an Excel file attachment complete with detailed breakdowns.
- ACH Payout Email: Provides the total amount deposited into your bank account, covering ACH payment types.
- Credit Card Payout Email: Provides the total amount deposited into your bank account, specifically from credit card payments.
What are the options for payment confirmation?
You have two options for confirming completed payments:
- Manual Confirmation: You may choose to manually verify each payment in your ERP.
-
Payment Confirmation File: An automated payment confirmation file can be set up to streamline marking payments as complete.
Tip: Please note that implementing this setup may require additional setup time.
