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Review a past order check-in

Find out how to look up information on previously received orders you've checked in.

May 15, 2025

Overview

The app keeps a history of each received order that your team checks in with the app.

Note: Screenshots shown were taken from the mobile app. However, all information in this article is applicable regardless of how you access the app: via mobile phone, tablet, or the desktop web portal.

 

Review a past order check-in

  1. From the main navigation menu, select Order History.

  2. On the Order History screen, select the order to review.

    Tip: The order should show as Status: Checked In.

     
  3. If desired, select the Timeline tab to review the dates and times of order status changes, including when it was checked in and by whom.
  4. To report an issue on this checked-in order, select Edit Check-in and refer to Report an order issue.