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Upload an order guide

Find out how to collect the items you frequently order into one place, by adding them in bulk from a spreadsheet.

May 15, 2025

Overview

An order guide is a saved list of items used to simplify your ordering process. You can create or edit an order guide by uploading a spreadsheet of information you've collected from the Catalog. Uploading an order guide will completely overwrite any existing information in that order guide.

  • You can have as many guides as you wish to create, such as for special menus or events.
  • If you wish to instead add items individually by finding them in the Catalog, refer to Create an order guide.
  • You may want to add a requirement for Admin approval for orders from an order guide. After creating an order guide, refer to Activate Admin approval for orders.

Note: Screenshots shown were taken from the mobile app. However, all information in this article is applicable regardless of how you access the app: via mobile phone, tablet, or the desktop web portal.

 

Upload an Order Guide

  1. If you have just created an order guide, begin by selecting Upload File on your new order guide screen. Otherwise, start at Step 2.


     
  2. From the main navigation menu, select Place Order.


     
  3. On the Place Order screen, select your new or existing order guide from the dropdown menu, and select Edit.


     
  4. From the More Options dropdown menu, select Import Order Guide (XLSX).

    Tip: If you want to edit an existing order guide, you can instead select Export Order Guide (XLSX) and continue to Step 5.

     
  5. Select Download Template.

  6. Fill out the template file, using the Catalog to source the correct information for each product.

    Tip: Item Code is the only required field. However, you may want to reuse this spreadsheet at a later time and filling out the other fields may help you.

     
    • Item Code
    • Item Name
    • Section: Specifying a new or existing section will organize items under that header within the order guide.
    • Locations: This is an unused column.
  7. Save your completed spreadsheet.

    Example

     
  8. Select Upload Spreadsheet, then Next to upload your file.

Result

Your spreadsheet upload will either:

Upload successfully and bring you to a confirmation page

Show you an error message

Tip: To troubleshoot any errors, select Download error file to review your spreadsheet with specific error messages. You can correct the errors and reupload the newly saved spreadsheet.

 

Example

Here is a successfully uploaded template file with 3 items and its resulting order guide.