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Receiving an Order (Check-In)
Not all Items Delivered in Order
Not all Items Delivered in Order

We provide credits for shortages or partially delivered items. Here is how to "Check-In" your order after delivery.

Chinthana from CUT+DRY avatar
Written by Chinthana from CUT+DRY
Updated over a week ago

Checking in orders through Cut+Dry will update invoices and track credits for shortages or partially delivered items.

  1. Go to "Order History"

  2. Click on the order you wish to "Check-In"

  3. Confirm all items were received OR adjust for missing items

  4. Request a credit

  5. Save & automatically notify the vendor

Select the Order History page to view all your placed orders.

Find the order you wish to Check-In and select it.

Select the Check-In button on the bottom right of the screen.

You will be brought to the Check-In screen where you can indicate if your items were Received or not.

If you need to add more information such as a partially received item select the Adjust/Credit below the item.

Select the appropriate item Status to automatically calculate a credit for you.

From here you have the option to Request Credit for the item before selecting Done.

Review your Check-In, once confirmed click Save.

You’ll be asked if you want to send a summary email

to the supplier with a request for credit.

Selecting Yes will notify your supplier of the order error and requested credit.

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