Not all Items Delivered in Order

We provide credits for shortages or partially delivered items. Here is how to "Check-In" your order after delivery.

Chinthana from CUT+DRY avatar
Written by Chinthana from CUT+DRY
Updated over a week ago

Checking in orders through Cut+Dry will update invoices and track credits for shortages or partially delivered items.

Select the Order History page to view all your placed orders.

Find the order you wish to Check-In and select it.

Select the Check-In button on the bottom right of the screen.

You will be brought to the Check-In screen where you can indicate if your items were Received or not.

If you need to add more information such as a partially received item select the Adjust/Credit below the item.

Select the appropriate item Status to automatically calculate a credit for you.

From here you have the option to Request Credit for the item before selecting Done.

Review your Check-In, once confirmed click Save.

You’ll be asked if you want to send a summary email

to the supplier with a request for credit.

Selecting Yes will notify your supplier of the order error and requested credit.

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