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Request credit for an order issue

Find out how to report an order-related issue and/or request credit.

May 09, 2025

On this page:

  1. Overview

Overview

If you have an issue with a delivered order (e.g., missing item, damaged item, incorrect or substituted item, or being billed for a returned item) you can report and request adjustment right within the app.

Tip: Reporting an issue and requesting credit are both part of the Check-in a received order process. Refer to that article for further information.