Adjust credit card fees
Find out how to pass credit card fees to your customers
On this page:
Overview
Cut+Dry lets you pass credit card processing fees (surcharges) to your customers. By default, 100% of the fees are passed to your customer at a 3% rate.
Follow these steps to adjust the credit card rate.
Adjust the credit card rate
1. Select Customer from the navigation menu, then click on the customer account.
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2. Go to the Invoices tab.
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3. Find the CC Fees field, and click on the pencil icon.
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4. Select a rate between 0 and 3%. Then Save.
How the credit card fee is applied
Credit Card fee is covered by the customer
By default, the credit card (CC) fee is set to 3% for all customers. This means the customer covers the entire processing cost.
Example
- Invoice Balance: $100.00
- Customer Pays: $103.00 ($100 balance + $3 CC fee)
Our system automatically withholds the 3% ($3.00) from the total payment ($103.00) to cover the processing cost. You receive $100.00. This matches the original invoice balance in your ERP system so no extra reconciliation is needed for credit card surcharges.
This credit card fee is always clearly displayed to your customer both when they are making the payment and on their final payment receipt.
You cover part or all of the surcharge
You can configure a lower credit card fee for specific individual customers, as shown in the steps above. When you choose a lower rate, you are responsible for paying the difference in the credit card fee.
Example
You leave 3% credit card fee for customer A, but set 1% credit card fee for customer B
- Invoice INV-A1 with $100 balance, customer A pays $103
- Invoice INV-B1 with $100 balance, customer B pays $101
You receive $200 payout for INV-A1 and INV-B1, matching with the invoice balance in your ERP system (no extra reconciliation needed).
We will add $2 to your monthly SaaS bill to cover the processing cost for customer B’s credit card payment.
