Place an Order

A walk through on setting up a Cut+Dry account, add a supplier, create an account, place an order, draft, order status

Chinthana from CUT+DRY avatar
Written by Chinthana from CUT+DRY
Updated over a week ago

Cut+Dry is packed with tools and features of efficiency for your kitchen. Getting started is simplified into 3 main tasks; adding a Supplier, creating an Order Guide, and placing an order. Here is a step-by-step guide to getting you ordering and out of the office.

  • Add a Supplier

What you will need - A Smartphone with the Cut+Dry app, your Supplier Online Credentials (if you have them if you are unsure of your login credentials we suggest reaching out to your sales rep to request that information), an invoice from the supplier or an item list.

  • On the Place Order page of the app select "+Add Supplier".

  • Type in your Supplier’s name, or select from the autocomplete list if you see it in the drop-down menu.

Select how you would like the Supplier to receive your order.

  • For Integrated Suppliers - use the login field with your username and password.

  • For Non-integrated Suppliers - enter in your salesperson(s) contact info Once you have completed the required fields press “Continue”.

  • If you used online credentials with an Integrated Supplier your Order Guide will automatically be generated from your purchase history.

  • If you are adding a Non-integrated Supplier the next step will allow you to upload a photo of an invoice or an item list to create an order guide. You may also add items manually.

  • Select "Upload Invoice or Item List" this will access the camera or photos library on your phone to upload a photo of an invoice or list that contains items you order frequently.

  • If your invoice is multiple pages select "Add Photo" to attach additional pages.

  • Once you have all pages captured select "Done".

  • We will scan and add the items to your order guide within 1-2 business days and you can begin ordering soon after.

  • If you do not have a photo, you can select "Manually Add Items" following the steps below.

  • Click the “+ Add Item” button.

  • Enter details of the item, some fields are optional, into the fields provided and then "Save Item".

  • The items added will now appear on your order guide, repeat this process until you have added all of your desired items.


  • Place an Order

  • On the Place Order page, select the Supplier you would like to order from.

  • If you have more than 1 location set up on Cut+Dry, Choose a Location you are ordering for.

  • Select a Delivery Date from the options provided or scroll right to find the date you need.

  • Enter the desired quantities and units of measure and click the “Checkout” button at the bottom.

  • You can now review your order.

  • If needed you may type in Special Instructions or a PO Number pertaining to your order.

  • Once you are done, “Submit Order”.

  • You will then be taken to a Confirmation Screen verifying your order has been successfully submitted.

  • If you are not ready to place your order yet, Cut+Dry will automatically save it as a Draft so you can complete the order when you are ready.

  • To continue an order from a Draft navigate to the “Hamburger” menu in the upper left corner.

  • select "Drafts".

  • Select the Draft you wish to continue, reconfirm your Delivery Date if prompted and then complete your Order as normal.


  • Order Status

  • To check the Status of an order, navigate to the “Hamburger” menu in the upper left corner.

  • Select "Order History"

  • Find the order in the list to see it's Status. Order Status is updated live and possible statuses are:

  • "Submitted": You have successfully placed your order, but no action has been taken by the supplier yet. If you thought you submitted an order, but cannot locate it on the Orders page, check the Drafts section on the left sidebar menu.

  • "Viewed by Vendor": The status will change once the supplier opens the email or text message to view your order. The supplier should confirm the order to inform you that the items are in stock and the order is being fulfilled.

  • "Confirmed": The supplier has viewed your order and then clicked the "confirm" button to notify you that your order is being fulfilled

  • "Checked In": Once you have received your order you have the ability to Check In your order (see 2) Receive Your Order) and the status will update accordingly.

  • Selecting the order will bring up the In the Order Details page with more detailed information on the order.

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